—— Support
Customer Support
Need help or have questions about your order, contact us or start a chat.
Customer Support FAQs
Below are some common questions we get asked frequently from customers.
Where do you ship?
We can ship to most U.S. markets excluding control states or where prohibited by law. We do not ship outside the U.S. or P.O. Boxes under any circumstances.
Where is my tracking number?
Once your order has been processed, a shippment notification will be sent along with your tracking number. Typical fulfillment time is 1-3 days. Please review our shipping & return policy for complete details.
How do I check the status of my order?
You can track the status of your order using the tracking number we will send you.
Why was my order was returned?
Carriers will make several delivery attempts, however by the 3rd failed attempt it may be returned to sender. Please review our shipping & return policy for complete details.
Can I cancel my orders?
You may cancel your order before but not after it ships however customers are solely responsible for the shipment of alcohol. Please review our shipping & return policy for complete details.
Can I get a refund?
We do not offer any refunds or returns. All sales are final. Please review our shipping & return policy for complete details.
What if my shipment was damaged?
Please contact our support team to start a return. Spillage, minor damage and/or cosmetic defects are all possible to occur during transit. LiquorStorefront does not take responsibility for minor damage. Please review our shipping & return policy for complete details.
How old do I have to be to order alcohol online?
You must be at least 21 years of age to order and a signature of someone at least 21 years of age is required upon delivery
YOU MUST BE 21 OR OVER TO ENTER.
NO PURCHASE OF ALCOHOLIC BEVERAGES WILL BE MADE TO ANY PERSON UNDER THE AGE OF 21. DELIVERY CARRIER WILL REQUIRE PROOF OF AGE AND AN ADULT SIGNATURE. ALL ORDERS ARE PROCESSED THROUGH A THIRD PARTY, LIQUORSTOREFRONT.COM. LIQUORSTOREFRONT.COM WORKS WITH LOCAL LICENSED RETAILERS TO FULFILL AND SHIP ORDERS WHERE LEGAL. IMAGES ARE FOR ILLUSTRATIVE PURPOSES ONLY.
CALIFORNIA RESIDENTS: PROPOSITION 65 WARNING.
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